FAQ

Q: What is the shipping timeframe once my order has been placed?

A: Orders will ship within 48 business hours unless noted otherwise within the copy description.

Q: Why doesn’t the correct color image show when items are placed in the cart?

A: The color option you selected will show in the title at checkout.

Q: What is your return policy?

http://zallzo.com/pages/return-policy

Q: How long is your customer servicer response time?

A: Please allow 24 business hours for all inquiries.

Q:Are all the products handmade?

A: Not all of our products are handmade, however, a good portion of them are. You can find out if the product is handmade by viewing the product description.

Q: How long is your customer service response time?

A: Please allow 24 business hours for all inquiries.

Q. How can I initiate a return?

You may contact us at contact@zallzo.com or call 855-365-5006 and we will provide you with return instructions for your order. 

 

Don't see the answer to your question here? Send us an email at contact@zallzo.com and we will get back to you as soon as possible!

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